NOW OFFERING SUPPORT AT HOME (LEVEL 1-8/Transitioned HCP 1-4) - PLUS ACCESS THE MY AGED CARE 65+ END-OF-LIFE PATHWAY ($25,000) FOR OUR SERVICES.
Sisternightingale.
Sisternightingale is able to provide all Support at Home services as well as the My Aged Care - End of Life Pathway.
Compassionate care when you need it most.
My Aged Care: Support at Home provider
End-of-Life Pathway for ages 65+
Support at Home, Home Nursing, Palliative & End of life care in the Illawarra area (Thirroul-Nowra) of NSW, with a specialised and local team. Our team consists of registered nurses, endorsed enrolled nurses and care workers, all available 24/7 to accommodate the needs of each client and their supporting families.
If you are 65+ and requiring palliative care, you can access the End-of-Life Pathway via My Aged Care to use our services - contact us to find out how we can help you.
Palliative care in the comfort of your home.
Support at Home - (including the End-of-Life Pathway 65+), NDIS & private palliative nursing.
What Sisternightingale offers:
Sisternightingale is an all-inclusive Nursing service, offering Palliative and End of Life care to our local Illawarra community (currently Helensburgh-Nowra). Sisternightingale is a female owned, nurse-led service offering 24/7 (both overnight nursing and continuous bedside support and after-hours nursing support when symptoms or care needs change) palliative care with experienced palliative Registered & Endorsed Enrolled nurses. Sisternightingale provides Clinical Nursing and in-home respite via the Support a Home (End-of-Life Pathway) for those aged 65+, which offers $25,000 of funding to be used for Clinical Nursing over a period of up to 4 months.
Please contact us for more information.
Clinical Palliative nursing
Specialist palliative Registered and Endorsed Enrolled nurses - available 24/7
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Regular monitoring for deterioration or changing care needs
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Pain assessment, monitoring and management
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Medication administration in accordance with authorised medication orders (generally in consultation with the patients GP)
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Administration of prescribed oral, subcutaneous, transdermal and other medications (with an authorised medication order)
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Administration and monitoring of prescribed breakthrough or PRN medications (with an authorised medication order)
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Management of anticipatory end-of-life medications (with an authorised medication order)
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Medication effectiveness monitoring and communication with the prescribing clinician
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Wound care, pressure injury care and skin integrity management
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Pressure area assessment, repositioning and pressure injury prevention
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Urinary catheter care, monitoring and replacement where clinically appropriate
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Safe mobility, transfers, repositioning and manual handling
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Complete personal care provided by experienced nurses, including showering, dressing, grooming, continence care and bed bathing
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Overnight nursing and continuous bedside support
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After-hours nursing support when symptoms or care needs change
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Recognition and escalation of clinical deterioration
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Urgent communication with GPs, nurse practitioners, specialists and community palliative care teams
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Support to prevent avoidable emergency department presentations and hospital admissions where safe and consistent with the person’s wishes
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Coordination with hospitals, community health, pharmacies, allied health professionals and aged care providers
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Advocacy to ensure the person’s wishes, comfort, dignity and goals of care remain central
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Assistance with accessing the My Aged Care End-of-Life Pathway
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Coordination of equipment such as hospital beds, pressure-relieving mattresses, commodes, wheelchairs, lifters and mobility aids
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Education for families about symptom changes, medications, equipment and what to expect as a person approaches the end of life
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Emotional reassurance and practical support for family members and carers
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Recognition of caregiver fatigue and coordination of additional respite or support
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Support during the active dying phase, including comfort measures and maintaining a calm environment
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Respectful care following an expected death, in accordance with the person’s care plan and applicable requirements
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Guidance for families about what happens after death and who needs to be contacted
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Bereavement follow-up and ongoing connection with families
Download our palliative care brochure here for more information
Palliative in-home respite
Carer support & in-home respite with Registered and Endorsed Enrolled nurses - available 24/7
In-home respite is flexible support provided in the person’s own home, allowing family carers to rest, attend appointments or simply have time for themselves while knowing their loved one is safe and supported. Depending on the person’s needs, respite may include:
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Palliative respite delivered by an experienced nurse
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Short visits, extended daytime care, evening support or overnight respite
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Staying with the person while their family carer rests or leaves the home
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Providing companionship, conversation and reassurance
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Supporting eating, hydration and prescribed dietary requirements
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Assistance with showering, dressing, grooming and continence care
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Medication prompting or administration, depending on clinical requirements
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Supporting safe mobility, transfers, repositioning and toileting
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Monitoring wellbeing and recognising changes in condition
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Dementia-specific supervision, reassurance and meaningful engagement
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Maintaining familiar routines to reduce confusion or distress
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Supporting hobbies, music, gardening, reading, puzzles or other preferred activities
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Accompanying the person on a walk, outing or community activity
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Transport and support to attend appointments
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Light domestic assistance, laundry and tidying
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Providing a calm presence for someone who is anxious, frail or socially isolated
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Monitoring pain and other symptoms during palliative respite
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Providing personal and comfort care for someone who is bedbound or approaching the end of life
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Updating family members about the person’s wellbeing and any changes observed
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Supporting family carers during periods of exhaustion, illness, treatment or other personal commitments
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Regular scheduled respite to help prevent carer fatigue and burnout
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Occasional or emergency respite when a family needs additional support
Respite can be provided by a carefully matched care worker or an experienced nurse, depending on the person’s clinical needs. Wherever possible, Sisternightingale provides the same small team so the person and their family can build a familiar, trusting relationship.
Click below for more information on our in-home respite services
All clinical care is provided according to the person’s assessed needs, authorised medication orders, the individual nurse’s professional scope of practice and collaboration with the treating medical and specialist palliative care teams.
Allied Health Support
Coordinated assessment's and therapies with trusted local providers
Sisternightingale can help bring together the different health professionals involved in your care, reducing the pressure on you and your family. This may include coordinating:
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Physiotherapy for mobility, strength, balance, pain management and falls prevention
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Occupational therapy for home safety assessments, daily living strategies, equipment and home modification recommendations
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Dietetics for nutrition, hydration, weight management, specialised diets and nutritional supplements
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Speech pathology for swallowing assessments, mealtime safety, communication difficulties and communication aids
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Podiatry for foot care, mobility-related concerns and diabetic foot health
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Exercise physiology to support safe movement, strength and physical function
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Continence services for bladder and bowel assessments, management plans and appropriate products
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Assistive technology and equipment suppliers for mobility aids, hospital beds, pressure-relieving equipment, lifters and other essential items
Our coordination support may also include:
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Identifying which allied health services may be helpful
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Obtaining referrals from the GP or treating clinician where required
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Connecting our clients with our recommended appropriate local allied health partners
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Scheduling and confirming appointments
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Coordinating home visits wherever possible
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Arranging transport and accompanying the person to appointments
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Providing relevant care information to allied health professionals with consent
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Following up recommendations, reports and treatment plans
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Helping families understand clinical recommendations and next steps
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Incorporating allied health recommendations into the person’s care plan
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Coordinating equipment trials, quotes, orders, delivery and installation
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Supporting applications for assistive technology and home modification funding
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Purchasing or collecting continence products, dressings, nutritional supplements and other essential care supplies
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Keeping family members informed, with the person’s consent
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Advocating for timely assessment, review and additional support when needs change
Our role is to help ensure everyone involved understands the person’s needs, goals and preferences, so care feels connected rather than fragmented.
“Palliative care is not about asking families to hold everything together. It is about bringing the right people around them—with gentle hands, skilled care and a shared promise that no one will walk this path alone.”
"You matter because you are you, and you matter to the end of your life. We will do all we can not only to help you die peacefully, but also to live until you die."
Dame Cicely Saunders
My Aged Care: Support at Home provider
Support at Home - (including the End-of-Life Pathway 65+), NDIS & private palliative nursing.
What Sisternightingale offers:
Sisternightingale delivers Support at Home services in partnership with Trilogy Care. Put simply: Trilogy Care holds the funding and looks after the paperwork, and Sisternightingale delivers the care (and the care coordination) — the same small, local, nurse-led team, the same familiar faces, in your own home. Support at Home is for people aged 65 and over (50 and over for Aboriginal and Torres Strait Islander people) who have been assessed through My Aged Care, people with a Support at Home classification of 1 to 8, or an existing Home Care Package that has moved across, people with a life-limiting illness, including those on the End of Life Pathway.
Sisternightingale supports families across the Illawarra and Shoalhaven — Thirroul to Nowra.
If you haven’t been assessed yet, we can help you get started. Ring us, or call My Aged Care on 1800 200 422.
Clinical nursing care: led by Registered nurses
Our experienced nurses provide thorough in-home assessments and personalised care plans tailored to your health, needs and goals. From medication, wound and complex clinical care to chronic disease monitoring, post-hospital support and palliative nursing, we closely monitor changes and liaise with your GP and specialists to help you remain safe and well supported at home.
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Comprehensive nursing assessments and care plans
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Medication management and administration
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Wound care and pressure injury prevention.
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Catheter, continence, stoma and PEG care.
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Chronic disease monitoring — heart, lung, kidney, diabetes, dementia.
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Post-hospital care and monitoring to help avoid readmission.
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Palliative and end-of-life nursing at home.
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Clinical escalation and liaison with your GP and specialists.
Download our Support at Home brochure below for more information
Support to stay independent.
We provide practical, personalised support to help you remain safe, confident and connected in your own home. From personal care, mobility and home safety to allied health coordination, assistive equipment, companionship and dementia support, our small and consistent team is here for both you and the family caring alongside you.
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Personal care — showering, dressing, grooming, toileting and continence support
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Help with moving safely around the home, and teaching families to do the same.
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Home safety checks and advice on equipment and small modifications.
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Continence products and assistive equipment through the Assistive Technology and Home Modifications scheme.
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Coordination of physiotherapy, occupational therapy, podiatry, dietetics and speech pathology.
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Social support and companionship to reduce isolation.
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Support for people living with dementia or cognitive change, and for the family alongside them.
Everyday living support
Practical help, carer support and care coordinationWe help with the everyday things that keep life at home running—from meals, cleaning, errands and transport to respite and education for carers. A familiar nurse coordinates your care, stays in contact with your healthcare team and advocates on your behalf, giving your family someone who truly knows you to call—not a call centre.
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Light cleaning, laundry and tidying.
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Meal preparation and help with eating and drinking.
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Shopping and errands.
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Transport to appointments — and, where possible, a nurse who can come in with you.
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Gardening and small home maintenance through our trusted local partners.Support for carers
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In-home respite so the carer can rest, work or attend their own appointments.
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Carer education, face-to-face or over Zoom.
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Someone to ring who knows the family — not a call centre.
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Care coordination
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One familiar nurse as your point of contact.
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A care plan that is actually reviewed, and changed when life changes.
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Liaison with your GP, hospital, the ISLHD community palliative care team and allied health.
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Advocacy within the system — we’ll ask the questions you might not know to ask.
Our difference
Sisternightingale's difference.
We keep our team intentionally small, so you see the same familiar nurses who come to know you, your family and what matters most. With specialist palliative care, honest communication and strong advocacy, we stay beside you as needs change—from the first conversation and everyday support through to overnight end-of-life care and support for your family afterwards.
A small team of local, experienced Palliative care, cancer care, respiratory & emergency Registered and Endorsed enrolled nurses
Small, local and familiar
We keep our team small on purpose. You will see the same one or two nurses, who come to know your home, your family — and your dog. No rotating strangers at the door.
Nurse-led, always
Every client has a registered nurse overseeing their care. From a shower to a syringe driver, clinical judgement is never more than a phone call away.
Palliative care is our specialty
Our founder and nurses have spent years in hospital and community palliative care across the Illawarra. Supporting people to die well at home is what we do, not one service among many.
No call centres. No hidden costs.
When you ring, a nurse who knows you answers. We tell you what things cost before we do them. No exit fees, no surprises.
We advocate for you
People before process. We coordinate GPs, specialists, the palliative care team and equipment — and we speak up within the system when something isn't right.
We don't disappear
We walk alongside families before, during and after. Our care doesn't end at the moment of death, and neither does our contact with you.
Honest and practical advice with an in-depth knowledge of the community palliative care services in the Illawarra
We will help you to utilise the public community health services that are currently offered and only charge for what you absolutely need.
Our in-depth knowledge of the services available in the Illawarra puts us in a unique position to support families who are trying to navigate an overwhelming process.
What you can expect from us
A free 30-minute chatRing us. We'll listen, explain what's possible, and help you find the funding that fits — no obligation.
Care that grows with you
From a weekly visit to overnight support in the final days, the same team stays with you as needs change.
"My incredible friend Sarah has been working so hard getting this business up and running. She is a highly experienced Palliative Care RN and has developed this business to provide care for palliative patients in the Illawarra region".
Jess J